Shipping & Returns

Thank you for choosing eTonerware! We want to ensure your shopping experience is as smooth and enjoyable as possible. Please take a moment to review our shipping and returns policies below.

Shipping Policy

  • Processing Time: Orders are typically processed within 1-2 business days. Please note that processing may take longer during peak seasons or promotional periods.

  • Shipping Options: We offer several shipping options to accommodate your needs. You can select your preferred shipping method during checkout.

  • Delivery Time: Delivery times vary depending on your location and selected shipping method. Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery.

  • International Shipping: We currently ship to select international destinations. Please note that additional customs fees and taxes may apply, which are the responsibility of the recipient.

  • Free Shipping: Enjoy free standard shipping on orders over $100.

Return Policy

We want you to be completely satisfied with your purchase from eTonerware. If for any reason you are not satisfied, we offer a hassle-free return process. Please review the following guidelines:

  • Eligibility: To be eligible for a return, items must be unused, in their original condition, and returned within 30 days of delivery.

  • Return Process: To initiate a return, please contact our customer service team at [contact email/phone number] to obtain a return authorization (RA) number. Returns without an RA number may not be accepted.

  • Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective item.

  • Refunds: Once your return is received and inspected, we will process your refund within [number] business days. Refunds will be issued to the original payment method used for the purchase.

  • Exchanges: Unfortunately, we do not offer exchanges at this time. If you would like to exchange an item, simply return the original item for a refund and place a new order for the desired item.

  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue as quickly as possible.

If you have any questions or concerns about our shipping and returns policies, please don't hesitate to contact us. Your satisfaction is our top priority!

eTonerware "An eStoreware Demo"
(877) 827-9430
https://www.estorewareusa.com